FREQUENTLY ASKED QUESTIONS

Direct answers about qualification checking at scale.

Direct answers about qualification checking at scale.

Direct answers about qualification checking at scale.

These answers explain what Qualifia does, how matching and review work, what counts as a billable record and how applicant data is protected throughout the process.

These answers explain what Qualifia does, how matching and review work, what counts as a billable record and how applicant data is protected throughout the process.

These answers explain what Qualifia does, how matching and review work, what counts as a billable record and how applicant data is protected throughout the process.

THE ESSENTIALS

What organisations usually ask first.

What organisations usually ask first.

What organisations usually ask first.

Qualifia is designed for organisations processing applicant or candidate data in batches. The platform keeps import, review, preview, payment and output in one self-service journey.

Qualifia is designed for organisations processing applicant or candidate data in batches. The platform keeps import, review, preview, payment and output in one self-service journey.

What is qualification intelligence?

What is qualification intelligence?

Qualification intelligence is the process of finding, reviewing and structuring qualification information across a population, rather than validating one declared claim at a time. It gives organisations evidence they can use at both individual-record and cohort level.

Can qualifications be checked in bulk?

Can qualifications be checked in bulk?

Yes. Qualifia accepts structured applicant files, maps the demographic and customer fields required and processes the records as a controlled batch. Users can leave the page while processing continues and return when results are ready.

What information is returned?

What information is returned?

Matched qualification records can include title, subject, level, grade and completion date where available. Outputs also retain submitted demographics, ULNs and selected customer references so results can be connected to the source population.

Can I preview results first?

Can I preview results first?

Yes. Qualifia presents a privacy-conscious sample of up to three qualification-bearing records before payment. ULNs are masked, submitted demographics are omitted and the complete dataset remains unavailable until payment is confirmed.

Which download formats are available?

Which download formats are available?

Results can be downloaded as CSV or XLSX with one qualification per row, or JSON with one applicant object containing a qualifications array. The user chooses the structure before checkout.

How is applicant data protected?

How is applicant data protected?

Qualifia uses organisation roles, controlled invitations, multi-factor authentication, encrypted credentials, tenant boundaries, masked previews, privacy-safe operational logging, signed payment webhooks and automatic deletion after defined retention periods.

MATCHING AND REVIEW

What happens when the result is not exact?

What happens when the result is not exact?

What happens when the result is not exact?

The platform separates confirmed results from possible matches, no matches, restricted outcomes and eligible failures. That makes the reason and next action visible instead of collapsing every exception into one error state.

The platform separates confirmed results from possible matches, no matches, restricted outcomes and eligible failures. That makes the reason and next action visible instead of collapsing every exception into one error state.

Possible matches

Possible matches

Users can compare submitted demographics with the returned evidence, identify the discrepant fields and accept appropriate records individually or in a batch. The decision is retained in the linked correction history.

No match

No match

Users can review or accept no-match outcomes without repeating each decision individually. They are not charged for records that did not produce usable qualification data.

Temporary failures

Temporary failures

Qualifia retries eligible transient failures automatically. Authorised administrators or Superusers can retry remaining eligible records without exposing raw response content or applicant payloads in the operations view.

Ready to see Qualifia in practice?

Ready to see Qualifia in practice?

Ready to see Qualifia in practice?

Create an organisation account, import a structured applicant file and review sample qualification data before deciding whether to purchase the complete output.

Create an organisation account, import a structured applicant file and review sample qualification data before deciding whether to purchase the complete output.